This policy applies to USA & Hong Kong orders and is designed to ensure that you know our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.  

A. SHIPPING COSTS

 Free Shipping on all Orders, All Over the USA & Hong Kong

B. SHIPPING ADDRESS LIMITATIONS

APO/FPO/DPO/P.O. Box addresses in both countries (USA & Hong Kong) are not supported.

C. SHIPPING CARRIER 

We use USPS Shipping carrier to deliver the Products 

D. TRANSIT, HANDLING & ORDER CUT-OFF TIME DOMESTICALLY

For Hong Kong

• In general, shipments are in transit for 3 – 4 days (Monday to Friday).
• Order cut-off time will be 06:00 PM
• TIme zone: Hong Kong Standard Time (Hong Kong)
• Order handling time is 1 – 3  business days (Monday to Friday).

For the USA 

• In general, shipments are in transit for 3 – 9 days (Monday to Friday).
• Order cut-off time will be 06:00 PM 
• TIme zone: Hong Kong Standard Time (Hong Kong)
• Order handling time is 1 – 3  business days (Monday to Friday).

E. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at bndxliving.com

F. CANCELLATIONS

If you change your mind before you receive your order, we can accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy. 

G. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

Customer Support: 24/7

Phone: +852 6105 2742

Email: info@bndxliving.com

Address: Flat 511 5F MING SANG INDUSTRIAL BUILDING 19-21 HING YIP ST KWUN TONG KOWLOON HONG KONG.